Responsible Gaming
Our Commitment to You
At Parimatch India, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all our players to gamble responsibly and within their means.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use Parimatch India's services. We take age verification seriously and reserve the right to request proof of age at any time. Playing while underage is illegal and harmful.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover lost money
- Lying to family or friends about gambling activities
- Hiding gambling behavior or being secretive about it
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, family, or personal responsibilities due to gambling
- Borrowing money to fund gambling activities
- Feeling anxious or irritable when unable to gamble
- Losing interest in hobbies and activities you once enjoyed
- Failed attempts to reduce or control gambling
Self-Help Tools
Parimatch India provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Restrict the maximum amount you are willing to lose
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Session Time Limits: Set maximum playing session durations
- Self-Exclusion: Voluntarily exclude yourself from accessing your account for a set period
To use any of these tools, please contact our customer support team or visit your account settings.
Support Organizations
If you need help, several organizations provide free and confidential support for problem gambling:
India
- All India Institute of Medical Sciences (AIIMS) - Mental Health Services: Provides counseling and support for gambling-related issues. Contact your nearest AIIMS facility or visit their website.
- iCall - Emotional Support Helpline: Available 24/7 for confidential support. Call 9152987821 or visit www.icallhelpline.org
International Support Organizations
- GamCare (UK): Provides free confidential support and counseling. Visit www.gamcare.org.uk
- GamStop (UK): National self-exclusion scheme for problem gamblers. Visit www.gamstop.co.uk
- Gambling Help Online (Australia): Free, confidential support and information. Visit www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): Resources and support for problem gambling. Visit www.responsiblegambling.org
- National Council on Problem Gambling (USA): Free helpline 1-800-GAMBLER or visit www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in asking for support. Reach out to one of the organizations listed above, speak with a trusted friend or family member, or contact your healthcare provider. Recovery is possible, and help is available.
Remember: Gambling should be fun and entertaining. If it stops being enjoyable, it's time to seek help.